Thread:QueenJahra/@comment-33768488-20180902191533/@comment-34391999-20180902201005

I'm sorry to hear that! This issue sounds like a glitch. I suggest you submit a support/help ticket by clicking here.  You may or may not need your' Player ID''. You can get your Player ID by clicking the ☰ Menu, then, click "help" There should be a button that says, "Copy ID'''" click that in order to copy your player ID. If the support team ask for your Player ID, just type it in. For your other question, a comeback is one of the three options that are available to a player that has reached #1 on the "Top Stars" list. It lets you start over as an E+-list star/starlet, I believe. You can learn more about comebacks right here.