Talk:FAQ and Support/@comment-2607:FB90:6443:6FE1:D821:3598:A852:9D1F-20180908194724/@comment-3285168-20180916112953

Hello! Oh no, that's annoying. It sounds like, for some reason, your phone isn't retrieving your saved game data from the server. Please make sure you follow the steps on the Glu website for transferring your game to a new device - which you can find here.

If you're having trouble, I would suggest contacting Glu directly through your device or online here.