Talk:FAQ and Support/@comment-66.65.153.194-20150911172445/@comment-3285168-20170707080354

I'm so sorry to hear this! It sounds like there may be some type of communication error between the servers and your phone and your progress has been lost. I'm afraid there is no way to get your progress back, although you can always file a support ticket with Glu Games here (click the yellow "Contact Us" button) to see if they can help you out!