Talk:FAQ and Support/@comment-216.176.139.5-20180420215052/@comment-3285168-20180422094028

Hmm, that shouldn't be happening! You could try:


 * 1) Check your internet connection. The game needs an internet connection to function, so if your internet is splotchy or turned off, you can't play the game.
 * 2) Kustomize first. Select the "Kustomize" button, click on a random option, and then go back to the main screen and tap the start button again. Sometimes this helps!
 * 3) Remove and then re-install the app. Perhaps something went wrong with your installation, and if you re-install it, it can be fixed.
 * 4) Install the app on another device. If it functions well on another device, then it could be that something else is going on, like your device may be too old to handle the game.

If none of these things help, I'd suggest creating a support ticket with Glu Games, the creator of the game, which you can do here. They'll be able to offer more insight into your game!