Talk:FAQ and Support/@comment-81.104.18.16-20200613220647/@comment-45449781-20200617153857

Well you should've not uninstalled and then re-installed the game. It will obviously mean you lose all your progress. But, if you really want your account check if you had your Game Center/Facebook/ICloud connected to that game. If not, it might appear up suddenly since you have played on your this device before. If these don't work, then you might as well start all over.

The countdown won't show 00:00, it would probably show _ tickets. You should have refreshed your page instead on uninstalled then re-installed. It might be just a glitch that you can't access the voting game and your tickets.

Hope it helps!

-Olaf